Pet Sitting Services
We offer plenty of pet sitting services such as pet transportation, drop in visits, dog walking, daycare & overnight boarding! When you have to be away we're here to save the day!
Choose your service & tell us about your pet(s)
Select the service(s) you need, choose your dates/times and share important details about your pet by filling out our booking request form below!
Submit your booking request
Send us your request! We'll carefully review everything and make sure we're the perfect fit for your pets needs
Receive your booking approval & invoice
If we're available, we'll approve your request and send you a detailed invoice with your final pricing, including any additional fees, so you know exactly what to expect before paying
Secure your spot!
Once your invoice is paid, your booking is officially confirmed! You'll receive a confirmation, and we'll be ready to provide your pet with the love and care they deserve!
Pet Sitting Policies and Procedures
Booking Requests:
- All services must be requested through our Booking Request form
- Submitting a request does not guarantee a reservation
- Availability is confirmed only after your request has been reviewed and approved
Pricing:
- All prices listed on our booking request form are base rates and may vary based on your pet's individual care needs
- Final pricing is determined after reviewing your booking request and may be adjusted based on factors such as:
Number of pets, length of booking, holiday dates, medication administration or specialized care, puppy/kitten or senior pet care, last-minute bookings, extended travel distance and additional requested services or add-ons
- No additional charges will be added after your invoice has been sent unless you request changes to your booking or additional services during the reservation
- Holiday pricing may apply during major holidays and other high-demand periods
Payment Policy:
- Payment is required to officially reserve your booking. All payments are due upon receipt of invoice. Grace periods may be given depending on the requested dates for the service
- Bookings are not confirmed until the invoice has been paid
- Failure to submit payment by the invoice due date may result in your requested dates becoming available to other clients
Pet Health & Safety Information:
- Owners are responsible for providing accurate and important information regarding feeding instructions, medication schedules, emergency contacts, vet information, behavioral concerns, allergies or medical conditions and home access instructions if applicable. This information is not required but highly recommended if there are concerns around your pet's well-being or the safety of others
- Pets must be free of contagious illnesses
- We reserve the right to decline services for aggressive pets or situations that may pose a safety risk
- Owners are responsible for providing food, treats, medications, leashes, harnesses, collars, waste bags and any other items their pet may need during our care
Updates & Communication
- We will keep you updated throughout your booking with photos and messages so you can enjoy peace of mind while you're away
-We strive to respond to booking requests and messages as quickly as possible. Please allow additional response time during holidays and periods of high booking demand
Emergencies & Cancellations
- If a medical emergency occurs, we will make every reasonable effort to contact you or your emergency contact first. If immediate veterinary care is necessary, we will seek treatment in your pet's best interest. The owner is responsible for all veterinary expenses incurred
- In the event of natural disasters, weather conditions or other emergencies, including personal or family emergencies, efforts will be made to provide scheduled services. However, we reserve the right to cancel a booking due to these circumstances and will make the owner aware of this ASAP
- A full refund will be provided should a booking need to be cancelled for these reasons
Cancellation Policy for Owners
- Cancellations made 7 or more days before the scheduled service will receive a full refund
- Cancellations made 2-6 days before the scheduled service will receive a 75% refund
- Cancellations made less than 48 hours before the scheduled service are non-refundable
- No refunds will be issued for services that have already begun or for unused portions of a completed booking
- If you need to shorten or extend your booking, we'll do our best to accommodate your request based on availability. Additional charges or refunds may apply
Client Conduct & Right to Refuse Service
- We reserve the right to decline, cancel or discontinue a booking at any time if we determine that a client or situation is not a good fit for our business. This includes, but is not limited to:
Disrespectful, abusive, threatening, or inappropriate behavior toward staff. Harassment, discrimination, or repeated disregard of our policies. Providing false or misleading information about a pet or booking. Unsafe conditions within the home or environment. Pets displaying unreported aggression or behaviors that pose a safety risk. Failure to communicate honestly or cooperate during the booking process
-If a booking is canceled due to violations of this policy, any refund will be issued in accordance with our Cancellation Policy for Owners