Personalized Products
From custom apparel to unique keepsakes, each item is created with care to match your style, celebrate special moments or make the perfect gift! Whether you're shopping for yourself, a loved one or a special event, we bring your ideas to life with one of a kind creations!
Choose Your Product(s)
Select the item you'd like customized. Complete the order request form with all of your personalization details, including colors, sizes, names, wording and any inspo photos!
We'll Review Your Request
We'll review your submission, discuss any questions or design adjustments, and confirm availability, pricing and an estimated turnaround time before your order moves forward
Receive Your Invoice
Once your design and order details are approved, you'll receive an invoice with the final price. Your order will be added to our production schedule after payment is received
We Create & Deliver
Sit back while we bring your custom creation to life! We'll keep you updated as needed and let you know when your order is ready!
Past Orders
Personalized Products Policies & Procedures
Order Requests:
- Submitting an order request does not guarantee acceptance
- All custom orders are subject to product availability, scheduling and design approval
- We reserve the right to decline any order that contains offensive, hateful, discriminatory or copyrighted content that cannot legally be reproduced
Quotes & Invoices:
- A final quote will be provided after your order request has been reviewed
- An invoice must be paid before production begins unless otherwise agreed upon
- Prices are subject to change until an invoice has been issued
Custom Designs:
- Please provide all personalization details carefully, including names, dates, colors, sizes and spelling
- Customers are responsible for reviewing and approving any design proofs before production
- We are not responsible for errors that were approved by the customer
Turnaround Time:
- Turnaround times vary depending on the product, order size and current workload
- Estimated completion dates are not guaranteed but will be communicated as accurately as possible
- Express orders may be accepted for an additional rate when scheduling allows
Cancellations:
- Orders may be cancelled before production begins
- Once materials have been ordered, cut, printed or production has started, cancellations may not be eligible for a full refund
Refunds & Returns:
- Because every item is made specifically for you, personalized products cannot be returned or exchanged due to customer preference
- Refunds or replacements will only be considered if an item arrives damaged, defective or if we made an error on your order that was not approved by you before production
-Any issues must be reported within 48 hours of receiving your order and may require photos for verification
Fulfillment:
- Customers are responsible for providing accurate shipping and contact information
- We are not responsible for shipping delays caused by the carrier
- If the customer chooses to provide an item, they are responsible for the shipping cost to send the item or the fee for the seller to pick up the item if the customer is local
Care Instructions:
- Wait at least 24 hours after receiving your item before washing it
- Turn garments inside out before washing
- Machine wash in cold water on a gentle cycle
- Use a mild detergent and avoid bleach or harsh chemicals
- Do not use fabric softener directly on the vinyl design
- Tumble dry on low heat or hang to air dry whenever possible
- Do not dry clean products
- If ironing is needed, turn the garment inside out or place a protective cloth over the design. Never iron directly on the design
- Avoid excessive heat, as high temperatures can cause design to lift, crack or peel over time
- Following these care instructions will help preserve the quality and longevity of your personalized item. Damage resulting from improper care is not eligible for refunds, replacements or exchanges
Communication:
- Please respond promptly if additional information or design approval is needed to avoid delays
- Orders that remain inactive due to lack of customer response may be delayed or cancelled
Right to Refuse Service:
- We strive to provide a positive experience for every customer
- We reserve the right to refuse or cancel any order if a customer is disrespectful, abusive, threatening or otherwise creates an unsafe or unreasonable working environment